Customer Reviews

What Our Customers Say

Don't just take our word for it. Here's what real London homeowners and landlords say about our service.

4.9

out of 5 stars

847

Verified reviews

Customer Margaret Davies from IslingtonCustomer James Okafor from HackneyCustomer Priya Sharma from ClaphamCustomer David Nkosi from BrixtonCustomer Helen Cartwright from Richmond
+842

Happy London customers

Google Reviews
4.9 ★412 reviews
Trustpilot
4.8 ★235 reviews
Which? Trusted
5.0 ★200 reviews
Margaret Davies, customer from Islington

Margaret Davies

Islington, N1

Verified
January 2026

Our boiler broke down on a freezing January morning. London Boiler Care sent an engineer within 3 hours. He was professional, explained everything clearly, and had us back up and running by lunchtime. The price was exactly as quoted. Absolutely brilliant service — wouldn't use anyone else.

Emergency Boiler Repair
James Okafor, landlord from Hackney

James Okafor

Hackney, E8

Verified
December 2025

Used them for my annual boiler service across 4 rental properties. The engineers are always on time, thorough, and give me a full written report and Gas Safety Certificate on the day. As a landlord, compliance is critical — London Boiler Care makes it effortless.

Annual Boiler Service
Priya Sharma from Clapham who had a new boiler installed

Priya Sharma

Clapham, SW4

Verified
November 2025

Had a new Worcester Bosch installed. The team was clean, efficient, and the price was exactly as quoted — no surprises whatsoever. They took the old boiler away and left everything spotless. The difference in heating efficiency is remarkable. Our gas bills have already dropped noticeably.

Boiler Installation
David Nkosi from Brixton who had a power flush

David Nkosi

Brixton, SW9

Verified
October 2025

Several radiators were cold at the top and the system was making a lot of noise. London Boiler Care diagnosed it as sludge build-up and carried out a power flush. Within 24 hours the difference was incredible — every room is now evenly heated and the noise is completely gone.

Power Flush
Helen Cartwright from Richmond who had her boiler repaired

Helen Cartwright

Richmond, TW9

Verified
September 2025

My boiler was losing pressure every few days. The engineer diagnosed a faulty expansion vessel in under 30 minutes, had the part on the van, and fixed it on the spot. Total cost was very reasonable and far less than I feared. Very impressed with the professionalism.

Boiler Repair
Arjun Patel from Wembley who had new radiators installed

Arjun Patel

Wembley, HA9

Verified
August 2025

Had two new radiators installed in the extension. The engineer was punctual, tidy, and completed the job in one visit. He also balanced the whole system while he was there at no extra charge. The house heats up much faster now. Will definitely use again.

Central Heating
Fiona Walsh from Putney who used the emergency callout service

Fiona Walsh

Putney, SW15

Verified
July 2025

Called at 11pm on a Sunday — no hot water with a toddler in the house. The emergency engineer arrived within 2 hours, was incredibly calm and professional, and had the boiler fixed by 1am. I genuinely can't thank them enough. Worth every penny.

Emergency Callout
Michael Adebayo from Lewisham who had an annual boiler service

Michael Adebayo

Lewisham, SE13

Verified
June 2025

Booked an annual service online — easy process, got a confirmation call within minutes. The engineer arrived bang on time, serviced the boiler thoroughly, and showed me exactly what he'd checked. Issued the Gas Safety Certificate on the spot. Excellent value.

Boiler Service
Sophie Thornton from Canary Wharf who had a Vaillant boiler installed

Sophie Thornton

Canary Wharf, E14

Verified
May 2025

Really happy with the new Vaillant boiler installation. The team was professional and the work was neat. Slight delay on the day due to parts but they communicated well and it was resolved quickly. Would recommend without hesitation.

Boiler Installation
4.9/5 from 847 reviews

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